PRIVACY POLICY, TERMS AND CONDITIONS  

Introduction  

This website www.thestressfreepregnancy.com is owned and operated by Susana Lopes Yoga, a company that is the registered trading name for a small business run by Susana Lopes in Norway, with the Norwegian Business Number 914 770 688. If you have any questions or need further information, please contact my team at susana@thestressfreepregnancy.com  

This document sets out our Privacy Policy. It describes how we collect and manage your personal information when you interact with this site. Susana Lopes Yoga takes this responsibility very seriously. If you have any questions or concerns about how your personal information is being handled, please do not hesitate to contact us. We comply with the General Data Protection Regulations (GDPR) that was incorporated into the EEA agreement and became applicable in Norway on 20 July 2018. Norway is thus bound by the GDPR in the same manner as EU Member States.  

By entering this website or purchasing or using our programs and/or services, you accept our disclaimer & ter&s of use. Read this document for a comprehensive understanding of Susana Lopes Yoga disclaimer, terms of use, how we collect and process personal information, our use of cookies, confidential purchase / registration and intellectual property rights.  

  General disclaimer  

On this website you will find blog posts, articles, guides, interviews, training and more. This information is provided solely for education and support for women that are pregnant or in the postpartum period, and also professionals who work with them.  

I have over fifteen years of experience working as a prenatal educator and yoga teacher, with extension training on pregnancy yoga and regular, ongoing professional development. My role is to provide emotional and practical support to women that are expecting a new baby. In order to empower their pregnancy experience I may provide evidence based information regarding pregnancy, basic baby care and normal breastfeeding. I will always make referrals when appropriate and never give advice. I take lots of care to provide valuable information but I cannot be responsible for the use that you make of that information.  

The information contained in this website or provided through our programs and/or services is for informational purposes only, and is not intended to be a substitute for professional medical advice from your physician, ob/gyn, midwife, doula or other health care or mental health professional.  

We explicitly state that this information is not provided as diagnosing or treating a health problem, disease, or mental health condition, or prescribing medication or other treatment. Nothing contained in this website or our programs or services is intended to be a substitute for the medical diagnosis that can be provided by your physician or another qualified health care provider, and our intent is NOT to replace any relationship that exists, or should exist, between you and your medical doctor or other health professional. You always should seek the advice of your physician or another qualified health care provider regarding any and all medical conditions.  

You are hereby advised by us to consult with your physician or other health professional for all questions and concerns you have, may have or hereafter have regarding any and all information presented by our website, programs or services pertaining to your specific health situation.  

If you are working with us through pregnancy, birth, and the postpartum period, you should always seek the advice of your ob/gyn or midwife for all medical concerns relating your perinatal care. Our services and programs do not replace the expertise and care of your medical team throughout your pregnancy and postpartum experience, so always consult with them for all questions and concerns you have, may have or hereafter have regarding any and all information presented by our website, programs or services pertaining to pregnancy, birth, and the postpartum period.  

Do not disregard professional medical advice or delay seeking professional advice because of information you have read on this website or received through our programs or services. If you have or suspect that you have a medical problem, contact your health care provider promptly.  

Always consult with your physician or other health care or mental health professional before accepting advice about pregnancy and birth, lifestyle, diet, exercise, family living, parenting, or any recommendation provided on or through our website, programs or services for you and your family, or before taking any medication or nutritional, herbal or homeopathic supplement, or using any treatment for a health problem.The information contained on this website or provided through our programs or services is not intended to diagnose, treat, cure, or prevent any disease.  

All information, programs or services are made available to you as self-help tools for your use and for educational purposes only. We cannot and do not guarantee their accuracy or their applicability to your specific circumstances. We provide information concerning, but not limited to, health, happiness, wellness, and lifestyle through pregnancy, birth, and the mothering journey. Information provided is for the educational and free exchange of ideas and speech in relation to health, happiness, wellness, family lifestyle, pregnancy, birth, postpartum and parenting only.  

We will not be held responsible in any way for the information that you request or receive through or on this website, our programs or services. You accept full responsibility and consequences for your use, or non-use, of the information provided by us through any means whatsoever. Your use, or non-use, of this information is at your own risk, and you absolve us of any liability or loss that you, or your family, may incur from your use, or non-use, of the information provided.  

We make no representations or warranties of any kind, express or implied, as to the operation of this website, the information, content, materials, programs, services, or products included on the website. To the full extent permissible by applicable law, we disclaim all warranties, express, implied, including implied warranties of merchantability and fitness for a particular purpose. We will not be liable for any damages of any kind arising from the use of this website including, but not limited to, direct, indirect, incidental, punitive and/or consequential damages.  

In the event that you use the information provided through this website, our programs or services for your own health, which is your constitutional right, we assume no responsibility.  

The author of this website is neither a legal counselor nor a medical health practitioner, and makes no claims in this regard. In no event will we be liable to any party for any direct, indirect, special, incidental or consequential damages for any use of or reliance on this website, its information, programs and/or services, including, without limitation, any lost profits, personal or business interruptions, personal injuries, accident, misapplication of information or any other loss, malady, disease or difficulty, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.  

We accurately represent the information provided on this website and through our programs and services. There is no guarantee that you will attain particular results, and you accept the risk that results differ by each individual and family. The testimonials, examples, and photos used are of actual clients and results they personally achieved through pregnancy, birth, postpartum and family life. Each client has approved these testimonials, examples, and photos for use in materials to speak to our program and service capabilities, but they are not intended to represent or guarantee that current or future clients will achieve the same or similar results. Rather, these client stories represent what is possible with our programs and services. Each of these unique stories, and any and all results reported in these stories by our clients, are the culmination of numerous variables, some of which we cannot control.  

Each individual’s pregnancy, birth, postpartum, and family lifestyle coaching success depends on your background, dedication, desire, and motivation. As with any health and lifestyle-related program or service, your results may vary, and will be based on your individual capacity, experience, unique health, starting point, expertise, and the time, money and energy invested. There are sometimes unknown individual risks and circumstances that can arise during program or service implementation that cannot be foreseen that can influence or reduce results. We are not responsible for your personal actions or choices before, during or after any program or service implementation.  

Reference or links in this website, program or service to any non-government entity’s information, products, programs and/or services do not constitute our endorsement or recommendation. We are not responsible for the contents of any off-site webpages, companies or persons linked or referenced in this site.  

By using this website, our programs or services, you signify your agreement to all parts of the above disclaimer. If you do not agree to this disclaimer, you are advised not to use this website, our programs or services.  

The website and other websites which link to this page are owned by Susana Lopes Yoga.  

Terms of use

Website Use  

Whether you use this site as a casual visitor, guest, registered user, licensee, or as a member of Susana Lopes programs, you are agreeing to certain terms which are clearly outlined below. Please read this agreement carefully. We may change this agreement from time to time, and by using the site you are agreeing to the terms as they are updated and changed, whether or not you have read them. If at any time you do not agree with these terms, please do not use the website.  

If you have purchased a program or subscription or otherwise entered into an agreement with us you will also be governed by the terms of that agreement, which shall prevail in the event of a conflict. Online purchases have additional terms and conditions relating to the transaction as indicated.  

We try to ensure that website availability is uninterrupted and that transmissions will be error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or the introduction of new facilities or services. We of course try to limit the frequency and duration of any suspension or restriction.  

We are not responsible for viruses or any other damage which might occur as a result of downloading material from www.thestressfreepregnancy.com We are not responsible for the content held on any external sites that may be linked to thestressfreepregnancy.com  

This website is intended solely for users who are eighteen (18) years of age or older. Any registration by, use of or access to the website by anyone under 18 is unauthorized, unlicensed and in violation of these Terms of Use. By accessing or using this website, you represent and warrant that you are 18 years or older and that you agree to and to abide by all of the terms and conditions of this Agreement.  

How we collect and process personal information  

We at Susana Lopes Yoga promise that you can trust us. In order for you to attend any of our services, programs, classes, courses and other events organized by us, we need to collect and process certain personal information about you.  

Your information is safe with us according to the new privacy rules (GDPR). This legislation requires, among other things, that we give you clear and clear information about which personal information we have stored about you, what we use it for, how we secure it and how you can change and delete it.  

Internet Traffic Data Internet traffic data includes but is not limited to internet service provider information, collection of IP addresses, entry and exit pages, various operating systems and other such information. We collect no personally identifying information through this process, and it is used to help analyze user traffic with respect to various services available through Susana Lopes to allow for a more customized and enjoyable user experience.  

Cookies We use “cookies” on these Site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you do not have to log in a password more than once, thereby saving time and improving efficiency while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our Site.  

Personal Information Susana Lopes Yoga must collect some information from you (“Identifier Information”) to allow you to use and access services, products and materials. Identifier Information is only collected by your personally providing such information to Susana Lopes via e-mail, by phone, or otherwise through Susana Lopes website pursuant to making a purchase or requesting service.  

Testimonials Susana Lopes may display personal testimonials of yours from time to time received via email or as otherwise received from you by Susana Lopes. By accepting the Terms of Use, which incorporate this Privacy Policy that you may access here, you give Susaan Lopes specific consent to use such personal testimonial. If you would like Susana Lopes to remove your testimonial or customer review at any time, please simply contact us at susanalopes@thestressfreepregnancy.com, and we will promptly do so.  

Information Collection, Use, and Sharing We are the sole owners of the information collected on the Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide products, materials, or services to you. We will use your information to respond to you, and will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.  

Your Access to and Control Over Information You may opt out of any future contacts from us or request that we discontinue sending of email and other communications at any time at any time by contacting us at susana@thestressfreepregnancy.com  

Security We take precautions to protect your information. When you submit sensitive information via the Site, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate such as a closed lock icon at the bottom of your web browser. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.  

Registration In order to use these Site, a user may complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required. In addition, when you pay in our website, you go through a secure payment terminal where you enter your credit card number (Visa or MasterCard) and CVV code. Your card information is encrypted and will not be available to anyone either before or after the purchase, nor for Susana Lopes Yoga administration. In this context, we at Susana Lopes Yoga are responsible for the personal data stored and the registration system with payment services. We have ensured that they store and process data in accordance with the applicable rules. If you want to change or delete your profile from Susana Lopes Yoga system and contact list, (name, address, email, possibly tel no) send an email to susanalopesyoga@gmail.no and we delete this for you.  

Orders We request information from you on our order form. To buy from us, you must provide contact information (such as your name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.  

Third Parties Please be aware that some of our business partners may use cookies or other methods of tracking and targeting use on our site (advertisers, for example). However, we have no access to or control over these cookies and this Privacy Policy does not extend to such third parties. Please be aware that we are not responsible for the content or privacy practices of such other Site. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects Identifier Information.  

Surveys & Contests From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore whether or not to disclose information sought by such surveys or contests. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.  

Cancelation and refund policy Cancellation of services must be made no later than 24 hours before the service, meeting, program starts. After this deadline, the service will not be refunded.  

REFUND POLICY: Because we believe so much in the power of these transformational coaching techniques, we offer a one-month money-back guarantee. If you do the work daily, keep your appointments and attempt all homework, but find that the program doesnʼt meet your expectations, we will refund, within the first 30 days of coaching.​ Automatic payments will remain on schedule until the coaching package is paid in full. Coaching fees are non-refundable should you decide to “quit” the process after the first 30 days.  

Cancellation of programs, meetings, classes, courses due to illness requires a written medical certificate. We do not refund the payment fee on workshops. If you are unable to attend, but sign up no later than 48 hours before, we may reschedule your meeting again.

Susana Lopes Yoga can cancel services, programs, classes, courses and workshops with too few enrolled students. When classes are canceled, enrolled students will be refunded.  

Intellectual Property Rights  

The content, layout, design, data, databases and graphics on this website are protected by intellectual property laws and are solely owned by Susana Lopes Yoga, unless otherwise indicated. If you purchase or access any materials through or on this website, you will be considered a licensee of Susana Lopes Yoga. For the avoidance of doubt, all content obtained through Susana Lopes Yoga is the property of Susana Lopes Yoga, and you are granted a revocable, transferable license for personal, non-commercial use only.  

You may not use this site or the materials available on or through this website in a manner that constitutes an infringement of our rights or that has not been authorized by Susana Lopes Yoga. Unless otherwise explicitly authorized in these Terms of Use or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from any purchased individual or group program, e-book, private Facebook or website forum, or class without our prior written permission. You may, however, download and/or print pages of the public website for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices and, if used electronically, you must include the link back to the website page from which the information was obtained. By downloading, printing, or otherwise using the material on the site for personal use you in no way assume any ownership rights of that material.  

In addition, as a licensee, you understand and acknowledge that information obtained on or through this website have been developed or obtained by Susana Lopes, owner of Susana Lopes Yoga through the investment of significant time, effort and expense, and that this information is a valuable, special and unique asset of Susana Lopes Yoga which needs to be protected from improper and unauthorized use. All rights not expressly granted in these terms or any express written license, are reserved by Susana Lopes Yoga.  

The copyrights and logos which are displayed on the websites are the copyrighted property of Susana Lopes Yoga. Any use including framing, metatags or other text utilizing Susana Lopes Yoga’s trademarks, or other trademarks displayed, is strictly prohibited without the express written consent of Susana Lopes Yoga.  

Permission To Use Our Intellectual Property  

Any request for permission of our content or images, or other use of our intellectual property not authorized under the purchase should be made using the “ Contact” form on the website.  

Updates Our Privacy Policy may change from time to time and all updates will be posted on this page.  

Contact  

If you have questions regarding how Susana Lopes Yoga processes personal information, you can contact susana@thestressfreepregnancy.com